Returns & Exchanges
At Lisa Eldridge Beauty, we want you to be delighted with your purchase; however, if you are not entirely satisfied, you may return unopened and unused products within 14 days of receipt for a full refund.
Initiate Your Request
Contact our dedicated customer support team via the portal with your order number and the specific items you wish to return to receive a Return Authorization.
Prepare Your Package
Ensure the products are in their original, pristine condition and securely packed in the original shipping box to prevent damage during transit.
Ship the Items
Affix the provided return label or address the package to our warehouse using a tracked shipping service to ensure safe arrival.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing